Advice from the BP Measurement Experts
Designing a better User Interface (UI) and User Experience (UX) for medical devices presents unique challenges not typically present in other products or applications. If you press the wrong button when ordering your mocha latte, you may not get whipped cream. If you press the wrong button when administering medicine through an infusion pump, your patient may overdose. One study showed that infusion pumps account for up to 35% of medicinal errors that result in significant harm. A large percentage of those errors were attributed to poorly designed user interface. For instance: a clinician might have entered “lbs” instead of “kg” for the weight of the patient, or perhaps they did not see a decimal point on the display, or they selected the incorrect dose mode while administering medicine. That is one of the many reasons medical devices must pass through numerous regulatory tests to make sure user errors are minimized.