Support Icon

Support Resource Center

 

How can I adjust the brightness of the Tango M2 display?

You can adjust the contrast of the Tango M2 display by following these steps:

  1. When the operating screen is displayed, press the SELECT button once. This will bring up the Main Menu screen.
  2. Using the UP or DOWN arrows, highlight Monitor Setup and press the SELECT button.
  3. Using the UP or DOWN arrows, highlight Brightness and press the SELECT button.
  4. Using the UP or DOWN arrows, modify the contrast of the screen. When you are finished, and press the SELECT button to confirm the choice.
  5. Using the UP or DOWN arrows, select EXIT twice to return to the operating screen.

Click here to watch a useful video tutorial.

How do I set up the Tango M2 monitor to work with my stress system?

To setup your Tango M2 BP monitor with your stress system, please visit the Tango M2 Interface Notes on the Technical Library page under the Customer Technical Support section of this website. If your stress system is not listed, please contact us.

Click here to watch a useful video tutorial.

The Tango M2 displays a Status Message. What does it mean and what do I do?

There are 2 places where you can find more information about Status Messages:

  1. See the eLibrary within your Tango M2 for quick troubleshooting tips. You can find the eLibrary under the Main Menu; select Monitor Setup >E-Library >Status Messages.
  2. Look in the Tango M2 User Manual under the Status Messages & Alarms section for details on each Status Message and solution.
  3. You may also click here to watch a useful video tutorial.

The Tango M2 monitor returns a result of 0/0 after blood pressure (BP) measurements. What do I need to do to get a BP reading?

There are certain noisy conditions where the Tango M2 cannot accurately measure BP. When the Tango M2 encounters these situations, it returns a reading of 0/0. Microphone placement is critical for reliable operation of the Tango M2; there are many places to find cuff placement help.

  1. See the eLibrary within your Tango M2 for quick cuff placement tutorials. You can find the eLibrary under the Main Menu; select Monitor Setup >E-Library > Tutorials.
  2. Look in the Tango M2 User Manual under the Using Tango M2 during a Stress Test section for details on each type of cuff; the Orbit-K and the Single Patient Use (SPU) kit.
  3. Follow the instructions in the Cuff Tutorial (located on the SunTech Medical website under Support > Product Training & Tutorials) for correct microphone placement.

Click here to watch a useful video tutorial.

Can I use a heart rate or blood pressure simulator to test whether the Tango M2 is working correctly with my stress system?

You cannot use a heart rate or blood pressure simulator to test whether the Tango M2 is working with your stress system. The Tango M2 monitor requires that the ECG signal and the Korotkoff sounds, collected by the microphone in the cuff, originate from the same source, meaning the patient.

How do I clean the Orbit-K cuff after a stress test?

You can do either of the following:

  1. Use a medical grade mild disinfectant wipe on the cuff or spray a cleaning solution onto a cloth and wipe the cuff. Afterwards, lay flat or line dry.
  2. Remove the bladder and microphone from the outer shell of the Orbit-K cuff. Machine wash the shell in warm water with a mild detergent (50-140°F or 10-60°C). Lay flat or line dry the cuff. Do not place the cuff in a dryer.

You can find out more by clicking here for a useful video tutorial.

My Tango M2 displays a message, “Please VERIFY CALIBRATION” or “Equipment Maintenance and Calibration Required.” What do I do?

Verification of Pressure Calibration is required every year to maintain the accuracy of the Tango M2’s BP readings. You will need to contact the SunTech Medical Service Center for help. In addition, the following items will be needed to verify calibration.

Equipment Required:

  1. Calibrated electronic manometer or equivalent.
  2. 500mL volume or the Orbit-K Adult Plus cuff wrapped around something that will not break or crush (no glass).
  3. Hand Inflation Bulb with bleed valve.
  4. Tubing, Tee pieces, and miscellaneous connectors or you can order the T-Tube Kit (SunTech Part # 98-0030-00).

Service Centers:

For customers in the Americas:

  • SunTech Medical, Inc. 507 Airport Boulevard Suite 117 Morrisville, NC 27560-8200 USA Phone: +1.919.654.2300 +1.800.421.8626 (toll free within US) Fax: +1.919.654.2301 Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

For customers in Europe, The Middle East, Africa, Asia, and the Pacific:

  • SunTech Medical, Ltd. Oakfield Industrial Estate Eynsham, Oxfordshire OX29 4TS UK England Phone: +44 (0) 1865.884.234 Fax: +44 (0) 1865.884.235 Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

end faq