Welcome to Customer Technical Support. To the left, you will find answers to technical questions concerning our products and services. If you can not find an answer to your particular question, our Customer Technical Support Representatives can be reached, in the Americas, at 1.800.421.8626 (Ex. 460) or 919.654.2300 from 8am to 5pm EST, Monday through Friday. We can also be reached by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . If you are outside of the Americas, please contact your local distributor.